Shipping policy
1. Shipping Locations
We currently ship to the following locations:
- ALL 50 STATES
- WORLD WIDE **unless complications**
Please note that certain products may have restrictions on where they can be shipped. If we cannot ship to your location, we will notify you and cancel your order.
2. Order Processing Time
- Order Processing: All orders are typically processed within 2-3 buisness days
- Order Confirmation: After placing an order, you will receive an order confirmation email. This email will include your order details and tracking information (once available).
- Custom or Backordered Items: Orders containing custom products or backordered items may take longer to process. We will notify you if there will be a delay in shipment.
3. Shipping Methods and Delivery Times
We offer the following shipping methods:
- Standard Shipping: Typically takes (4-7 days business days) for delivery after processing.
- Expedited Shipping: Typically takes (2-3 business days) or delivery after processing.
- Overnight Shipping: Typically delivers the next business day, depending on your location.
Note: Delivery times may vary depending on the shipping carrier and your location. We are not responsible for delays caused by the carrier or due to circumstances outside our control (e.g., weather conditions, strikes, etc.).
4. Shipping Costs
Shipping fees are calculated based on the following factors:
- Shipping method (Standard, Expedited, Overnight, etc.)
- Delivery destination
- Package weight and size
You will be able to see the total shipping cost at checkout before confirming your order. In certain cases, free shipping promotions or flat-rate shipping may apply, and these will be clearly stated on our website.
5. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number and a link to the carrier’s tracking page. You can use this tracking number to monitor the progress of your delivery.
6. Shipping Restrictions
- P.O. Boxes: Some shipping carriers may not deliver to P.O. Boxes. If your shipping address is a P.O. Box, please check with your carrier to confirm delivery options.
- International Shipping: For international orders, customs duties, taxes, and fees may apply, which are the responsibility of the customer. We are not responsible for any customs delays or fees.
7. Missing or Damaged Items
If your package is missing or arrives damaged, please contact us immediately at kaelinbrown@icloud.com with the following information:
- Order number
- Photographs of the damaged product (if applicable)
- Details of the issue
We will work with the carrier to investigate and resolve the issue.
8. Address Accuracy
Please ensure that the shipping address you provide is complete and accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. If you notice an error after placing an order, please contact us immediately at kaelinbrown@icloud.com
9. Lost or Stolen Packages
Once your package has been delivered to the provided shipping address, we are not responsible for any lost or stolen items. If your package is marked as delivered but you have not received it, please check with neighbors or your local postal service. We can assist with contacting the carrier but are not liable for lost or stolen goods.
10. Returns & Exchanges
Please refer to our Return and Refund Policy for information on returns, exchanges, and damaged or defective products.
Contact Us:
If you have any questions or concerns about shipping, please feel free to contact us:
YuckiGarements
Email: yuckigarments@gmail.com
Phone: 217-855-7544
Website: www.yuckigarments.com